sohealthful Privacy Policy

So Healthful Innovations Pty Ltd (ACN 671 575 036) (“sohealthful”, “we”, “us”, “our”) provides the sohealthful mobile application (“App”) to help individuals securely store and manage their personal health information.

We are committed to protecting your privacy and handling your information responsibly in accordance with applicable privacy laws, including the Australian Privacy Principles (APPs), the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR), and other relevant regulations.

This Privacy Policy explains what information we collect, how it is used, and how it is protected.

Information We Collect

Information You Provide Directly

We collect only the information you choose to provide when using the App, which may include:

• Account Information: such as your email address and login credentials
• Health Information: including medications, health conditions, allergies, vaccinations, documents, and other health-related information you manually upload or enter
• Support Communications: information you provide if you contact us for assistance

All health information is entered voluntarily by you and stored solely for your personal use within the App.

Biometric Authentication

The App supports biometric authentication (such as Face ID or Touch ID authentication) to help you sign in securely.

• Biometric data is processed entirely on your device
• sohealthful does not access, collect, receive, or store biometric data
• Biometric information is handled exclusively by your device’s operating system using Apple-provided security features

Information We Do Not Collect

sohealthful does not collect:

• Location data
• IP addresses
• Device identifiers for tracking purposes
• App usage analytics
• Advertising or marketing data
• Data from cookies, tracking pixels, or similar technologies

We do not track users across apps or websites owned by other companies.

How We Use Your Information

We use your information only to:

• Provide and operate the App
• Secure your account and enable sign-in
• Store and display your health information for your personal reference
• Respond to support requests
• Comply with legal obligations where required

Your information is not used for advertising, profiling, or behavioural analysis.

Sharing of Information

We do not sell, rent, or share your personal or health information with third parties for advertising or marketing purposes.

Your information may be shared only:

• With trusted service providers that support the App’s infrastructure (such as secure hosting), under strict confidentiality and security obligations
• Where required by law

Health information is never shared without your explicit action or consent.

Data Storage and Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

Your data is stored securely and accessible only to you through your authenticated account.

We retain your information only for as long as necessary to provide the App or until you choose to delete it, subject to any legal requirements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Withdraw consent where applicable

You can exercise these rights by contacting us at:
info@sohealthful.com

Children’s Privacy

The App is intended for individuals aged 16 years and over.

We do not knowingly collect personal information from children under 16 without appropriate parental or guardian consent. If you believe a child’s information has been provided without consent, please contact us and we will take appropriate action.

Medical Disclaimer

The sohealthful App is provided for informational and organisational purposes only.

It does not provide medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare professional regarding medical conditions or decisions.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or the App’s functionality. Updates will be made available within the App or on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact:

Privacy Officer
So Healthful Innovations Pty Ltd
Email: info@sohealthful.com